Why buy a pair of Heidi?
These sandals from Semler are a lovely lightweight & comfortable fit. With sandals we often compromise and think comfort doesn't matter - but it certainly does! With these you won't have to worry.
Product Description
Heidi come with an extremely supportive, anatomically shaped footbed that can actually be removed if you'd rather use your own inserts. The sandals are fastened with three straps allowing you to adjust the fit throughout the day - perfect if you suffer from swollen feet and ankles. Plus they're easy to get on and off!
Fitting
With sandals we generally recommend going down half a size for the best fit, though if this is not an option or you do have slightly wider feet order your regular size.
Returns
Please note this refund policy is valid for website sales only.
For in-store returns please refer to the individual shops policy (found on your receipt) or contact the shop you purchased your items from. Click on visit us tab to get contact details.
Easy web-sale returns and exchanges:
We hope you will be pleased with your purchase from ShoeMed, but if you’re unsatisfied for any reason, we have a 30 day returns policy.
Here’s what to do –
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Please note, we do not cover the cost of postage for any returns, unless the goods were faulty or the wrong goods sent to you*. If the goods were faulty in any way, or we sent the wrong goods to you, let us know.
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All goods must be returned in a new and unused condition, socks must be unworn and in original packaging.
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Pack the goods carefully in their original box, including all original paperwork, with a secure outer wrapper and post to :-
ShoeMed Ltd.
19 Sun Street
Canterbury
CT1 2HX
Your refund will be completed immediately once your parcel is received by us. Please be aware that it can take up to 10 working days for the refund amount to show in your bank account, but ordinarily it only takes 1-2 days.
*For Faulty Products: If you reside in the UK we will send you a prepaid postage label or refund you up the cost of £5 for a postal service of your choice. *If returning goods from the U.S. or non EU countries – see note below.
*Important – if returning goods from the U.S. or non EU countries
Please DO NOT USE COURIER SERVICES such as UPS or FEDEX as there will be excessive clearance fees; we will either refuse delivery or charge the fees back to you. Use standard postal services. You must write “RETURNING UNSUITABLE GOODS TO SENDER” on the customs form and on the outside of the parcel as we will not accept parcels that incur duty charges. You must also tick the “RETURNED GOODS” box on the customs declaration documents. If this box is not ticked we will recover the costs from you or return the shoes to you.
Each of our brands fit differently, to ensure you get the correct fit check out our size conversion guides.
|
Joya Mens (May Vary By Style) |
|||||||||||||
| UK |
7 |
7.5 |
8 |
8.5 |
9 |
9.5 |
10 |
10.5 |
11 |
11.5 |
12 |
12.5 |
13 |
| EU |
41 |
41 2/3 |
42 1/3 |
43 |
43 2/3 |
44 1/3 |
45 |
45 2/3 |
46 1/3 |
47 |
47 2/3 |
|
|
|
Joya Womens (May Vary By Style)
|
|||||||||||||
| UK |
3 |
3.5 |
4 |
4.5 |
5 |
5.5 |
6 |
6.5 |
7 |
7.5 |
8 |
8.5 |
9 |
| EU |
35 2/3 |
36 1/3 |
37
|
37 2/3 |
38 1/3 |
39 |
39 2/3 |
40 1/3 |
41 |
41 2/3 |
42 1/3 |
|
|
|
Fidelio Womens (May Vary By Style)
|
|||||||||||||
| UK |
3 |
3.5 |
4 |
4.5 |
5 |
5.5 |
6 |
6.5 |
7 |
7.5 |
8 |
8.5 |
9 |
| EU |
35 2/3 |
36 1/3 |
37 2/3 |
37 1/3 |
38 |
38 2/3 |
39 1/3 |
40 |
40 2/3 |
41 1/3 |
42 |
42 2/3 |
43 |
| Sockwell | ||||
| Gender | EU Size | UK Size | US Size | Sockwell Size |
| Womens | 36 – 38.5 | 2 – 5.5 | 4 – 7.5 | S/M |
| Womens | 39 – 43 | 6 – 9 | 8 – 10.5 | M/L |
| Mens | 39 – 43 | 6 – 9.5 | 7 – 10 | M/L |
| Mens | 43.5 – 47 | 10 – 12.5 | 10.5 – 13 | L/XL |
|
Pedag
|
| EU | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 |
| UK Womens | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |||||
| UK Mens | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 |
| MBT |
| EU | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 |
| UK | 2 | 3 | 3.5 | 4 | 5 | 6 | 6.5 | 7 | 8 | 9 | 10 | 10.5 | 11 | 12 | 13 |
| Clamp |
| EU | 36 | 37 | 38 | 39 | 40 | 41 | 42 |
| UK | 3 | 4 | 5 | 6 | 6.5 | 7 | 8 |