Why buy Diaped Duosoft Insoles?
These are professional insoles designed to help people with very sensitive or insensitive feet. As an example, if you have rheumatoid arthritis then you will have very sensitive feet to pressure. If you have diabetes, you may have neuropathy which means you have insenstive feet in certain areas, and this can put you at risk of pressure ulcers.
Product description
Diaped Duosoft insoles are made of a pressure relieving urethane base, and a medical poron top cover. This means that they gently cradle the pressure points, for example if one of your metatarsal bones is pushing down, to minimise the risk of hard skin or a sore developing.
Fitting
Select your nearest shoe size and the insoles can be trimmed to size. Remember, you will need footwear which is roomy enough for these insoles - if in doubt, get in touch with us please.
Returns
Please note this refund policy is valid for website sales only.
For in-store returns please refer to the individual shops policy (found on your receipt) or contact the shop you purchased your items from. Click on visit us tab to get contact details.
Easy web-sale returns and exchanges:
We hope you will be pleased with your purchase from ShoeMed, but if you’re unsatisfied for any reason, we have a 30 day returns policy.
Here’s what to do –
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Please note, we do not cover the cost of postage for any returns, unless the goods were faulty or the wrong goods sent to you*. If the goods were faulty in any way, or we sent the wrong goods to you, let us know.
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All goods must be returned in a new and unused condition, socks must be unworn and in original packaging.
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Pack the goods carefully in their original box, including all original paperwork, with a secure outer wrapper and post to :-
ShoeMed Ltd.
19 Sun Street
Canterbury
CT1 2HX
Your refund will be completed immediately once your parcel is received by us. Please be aware that it can take up to 10 working days for the refund amount to show in your bank account, but ordinarily it only takes 1-2 days.
*For Faulty Products: If you reside in the UK we will send you a prepaid postage label or refund you up the cost of £5 for a postal service of your choice. *If returning goods from the U.S. or non EU countries – see note below.
*Important – if returning goods from the U.S. or non EU countries
Please DO NOT USE COURIER SERVICES such as UPS or FEDEX as there will be excessive clearance fees; we will either refuse delivery or charge the fees back to you. Use standard postal services. You must write “RETURNING UNSUITABLE GOODS TO SENDER” on the customs form and on the outside of the parcel as we will not accept parcels that incur duty charges. You must also tick the “RETURNED GOODS” box on the customs declaration documents. If this box is not ticked we will recover the costs from you or return the shoes to you.
Each of our brands fit differently, to ensure you get the correct fit check out our size conversion guides.
|
Joya Mens (May Vary By Style) |
|||||||||||||
| UK |
7 |
7.5 |
8 |
8.5 |
9 |
9.5 |
10 |
10.5 |
11 |
11.5 |
12 |
12.5 |
13 |
| EU |
41 |
41 2/3 |
42 1/3 |
43 |
43 2/3 |
44 1/3 |
45 |
45 2/3 |
46 1/3 |
47 |
47 2/3 |
|
|
|
Joya Womens (May Vary By Style)
|
|||||||||||||
| UK |
3 |
3.5 |
4 |
4.5 |
5 |
5.5 |
6 |
6.5 |
7 |
7.5 |
8 |
8.5 |
9 |
| EU |
35 2/3 |
36 1/3 |
37
|
37 2/3 |
38 1/3 |
39 |
39 2/3 |
40 1/3 |
41 |
41 2/3 |
42 1/3 |
|
|
|
Fidelio Womens (May Vary By Style)
|
|||||||||||||
| UK |
3 |
3.5 |
4 |
4.5 |
5 |
5.5 |
6 |
6.5 |
7 |
7.5 |
8 |
8.5 |
9 |
| EU |
35 2/3 |
36 1/3 |
37 2/3 |
37 1/3 |
38 |
38 2/3 |
39 1/3 |
40 |
40 2/3 |
41 1/3 |
42 |
42 2/3 |
43 |
| Sockwell | ||||
| Gender | EU Size | UK Size | US Size | Sockwell Size |
| Womens | 36 – 38.5 | 2 – 5.5 | 4 – 7.5 | S/M |
| Womens | 39 – 43 | 6 – 9 | 8 – 10.5 | M/L |
| Mens | 39 – 43 | 6 – 9.5 | 7 – 10 | M/L |
| Mens | 43.5 – 47 | 10 – 12.5 | 10.5 – 13 | L/XL |
|
Pedag
|
| EU | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 |
| UK Womens | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |||||
| UK Mens | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 |
| MBT |
| EU | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 |
| UK | 2 | 3 | 3.5 | 4 | 5 | 6 | 6.5 | 7 | 8 | 9 | 10 | 10.5 | 11 | 12 | 13 |
| Clamp |
| EU | 36 | 37 | 38 | 39 | 40 | 41 | 42 |
| UK | 3 | 4 | 5 | 6 | 6.5 | 7 | 8 |