Why buy a pair of Venice?
Made with the ‘Wave’ technology from Joya, the Venice is a smart shoe that provides great all day comfort. The shape of the sole gently rolls the foot through each step and the heel strike is drastically reduced, easing the pressure on your ankles, knees, joints and back. The shoe is an excellent choice if you suffer from plantar fasciitis as they offer great arch support, and the cushioning is wonderful for relieving pain caused by osteoarthritis.
Product Description
The shoes are made from a high quality breathable leather that keep the feet breathing throughout the day, and the sole is wider for stability. The shoe features an extra lining that can be removed to increase the depth and the main insole can be taken out to allow the use of custom inserts. The Venice is made with extra staibility and an extra wide sole unit so ideal for wider feet.
Fitting
The Venice offers a wider width fitting and fits true to your normal shoe length.
Shipping Policy
We want to get your order to you as quickly and safely as possible. Therefore we use standard shipping rates across all of our orders. These are as follows:
| UK Orders |
|
Orders under £60 |
£1.95 UK Standard Shipping |
Delivery in 3-5 Working Days from despatch |
|
Orders over £60 |
Free UK Tracked Shipping |
Delivery in 3-5 Working Days from despatch |
| Rest of World Orders |
|
International Tracked Shipping |
£29.95 – Tracked Shipping with Signature |
Delivery in 2-3 Working Weeks depending on Country of Residence |
We aim to have your order dispatched within 48 hours and use a variety of shipping methods based on what's best, for you and your order. For UK orders, deliveries usually take 3-5 days once dispatched.
For any shipping queries, please contact us at: info@shoemed.co.uk
Returns
Please note this refund policy is valid for website sales only.
For in-store returns please refer to the individual shops policy (found on your receipt) or contact the shop you purchased your items from. Click on visit us tab to get contact details.
Easy web-sale returns and exchanges:
We hope you will be pleased with your purchase from ShoeMed, but if you’re unsatisfied for any reason, we have a 30 day returns policy.
Here’s what to do –
-
Please note, we do not cover the cost of postage for any returns, unless the goods were faulty or the wrong goods sent to you*. If the goods were faulty in any way, or we sent the wrong goods to you, let us know.
-
All goods must be returned in a new and unused condition, socks must be unworn and in original packaging.
-
Pack the goods carefully in their original box, including all original paperwork, with a secure outer wrapper and post to :-
ShoeMed Ltd.
19 Sun Street
Canterbury
CT1 2HX
Your refund will be completed once your parcel is received by us.
*For Faulty Products: If you reside in the UK we will send you a prepaid postage label or refund you up the cost of £5 for a postal service of your choice. *If returning goods from the U.S. or non EU countries – see note below.
*Important – if returning goods from the U.S. or non EU countries
Please DO NOT USE COURIER SERVICES such as UPS or FEDEX as there will be excessive clearance fees; we will either refuse delivery or charge the fees back to you. Use standard postal services. You must write “RETURNING UNSUITABLE GOODS TO SENDER” on the customs form and on the outside of the parcel as we will not accept parcels that incur duty charges. You must also tick the “RETURNED GOODS” box on the customs declaration documents. If this box is not ticked we will recover the costs from you or return the shoes to you.
Each of our brands fit differently, to ensure you get the correct fit check out our size conversion guides.
|
Joya Mens (May Vary By Style) |
|||||||||||||
| UK |
7 |
7.5 |
8 |
8.5 |
9 |
9.5 |
10 |
10.5 |
11 |
11.5 |
12 |
12.5 |
13 |
| EU |
41 |
41 2/3 |
42 1/3 |
43 |
43 2/3 |
44 1/3 |
45 |
45 2/3 |
46 1/3 |
47 |
47 2/3 |
|
|
|
Joya Womens (May Vary By Style)
|
|||||||||||||
| UK |
3 |
3.5 |
4 |
4.5 |
5 |
5.5 |
6 |
6.5 |
7 |
7.5 |
8 |
8.5 |
9 |
| EU |
35 2/3 |
36 1/3 |
37
|
37 2/3 |
38 1/3 |
39 |
39 2/3 |
40 1/3 |
41 |
41 2/3 |
42 1/3 |
|
|
|
Fidelio Womens (May Vary By Style)
|
|||||||||||||
| UK |
3 |
3.5 |
4 |
4.5 |
5 |
5.5 |
6 |
6.5 |
7 |
7.5 |
8 |
8.5 |
9 |
| EU |
35 2/3 |
36 1/3 |
37 2/3 |
37 1/3 |
38 |
38 2/3 |
39 1/3 |
40 |
40 2/3 |
41 1/3 |
42 |
42 2/3 |
43 |
| Sockwell | ||||
| Gender | EU Size | UK Size | US Size | Sockwell Size |
| Womens | 36 – 38.5 | 2 – 5.5 | 4 – 7.5 | S/M |
| Womens | 39 – 43 | 6 – 9 | 8 – 10.5 | M/L |
| Mens | 39 – 43 | 6 – 9.5 | 7 – 10 | M/L |
| Mens | 43.5 – 47 | 10 – 12.5 | 10.5 – 13 | L/XL |
|
Pedag
|
| EU | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 |
| UK Womens | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |||||
| UK Mens | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 |
| MBT |
| EU | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 |
| UK | 2 | 3 | 3.5 | 4 | 5 | 6 | 6.5 | 7 | 8 | 9 | 10 | 10.5 | 11 | 12 | 13 |
| Clamp |
| EU | 36 | 37 | 38 | 39 | 40 | 41 | 42 |
| UK | 3 | 4 | 5 | 6 | 6.5 | 7 | 8 |